my hp envy 5540 is connected but cant be found on my iphone or laptop

I wiped and cleared everything again and used the old CD that came with the printer and installed the old driver. I was able to get the double sided printing feature to be recognised again, but the option to select color was just not there. It worked until i rebooted the PC, it was greyscale printing again and no double sided printing. Uninstalling everything, cleaning temp folders and cleaning registry etcetera. I followed all instructions i found on this forum (dating back to 2017 when these problems first occured). The next day i noticed the 5540 was printing greyscale only (no color at all). After installing the 6220 i re-installed the 5540 again using the latest HP drivers. Problems started when i uninstalled this printer from my PC, because i needed to install a second printer in my network (Envy Photo 6220).

The option to select color or greyscale is missing in the settings on my PC. Meanwhile it prints in color from my Android Phone just fine. I have a HP Envy 5540 that suddenly won't print in color (greyscale only) from a Windows 10 PC as well. Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution.Ĭlick the “ Kudos, Thumbs Up' on the bottom right to say “Thanks” for helping! If you see it Click on it and click “Remove” at the bottom.ġ1) Select Apply and Ok on the Print Server Properties windows.ġ2) Close Devices and Printers Once the software and drivers are removed.ġ4) Download and install the software and drivers from here.ġ5)Click on the downloaded file and follow the on-screen instructions. (Note: there is a space in between “printui.exe” and “/s”).ĩ) Look for HP Printer driver. If you see it listed right-click on it and choose “Delete” or “Remove Device”.Ħ) Open the run command with the 'Windows key + R' key combo.ħ) Type printui.exe /s and click Ok.

Business PCs, Workstations and Point of Sale SystemsĬlick on this link to download and run HP Print and Scan Doctorġ) In the search box, type and open 'Uninstall a Program'.Ĥ) In the search box, type and open “Devices and printers”.ĥ) In the Devices and Printers, look for your HP printer.

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My hp envy 5540 is connected but cant be found on my iphone or laptop